Utilising the medium

The inmates are running the asylum

Alan Cooper’s book asks why high tech products drive us crazy and how to restore the sanity

You what? | Photo by Mikhail Nilov

Alan Cooper’s book considers how we, humans, and machines interact. It highlights some of the issues and also looks at how to rethink the interactions.

Alan Cooper looks at the cognitive friction that we experience when things don’t work how we expect, along with user testing and ways forward to overcome some of the challenges.

Available from the library or online.

You can also read About face: the essentials of interaction design by Alan Cooper via the library.