Creating a journey map – along with personas – helps you to understand the journey that your users take with your product.
In the link below Sarah Gibbons outlines journey mapping and the different elements associated with it.
Creating a map of your users journey helps you to understand some of the questions and pain points along the way
Creating a journey map – along with personas – helps you to understand the journey that your users take with your product.
In the link below Sarah Gibbons outlines journey mapping and the different elements associated with it.